Shipping policy

Shipping Policy

WebBuy delivers orders to eligible locations across India.

Order Processing

We generally aim to process and dispatch orders within 2–3 business days after the order is confirmed.

Processing may take longer during weekends, public holidays, high-demand periods or when a product is temporarily unavailable.

Delivery

Delivery time depends on your location, courier availability and other logistical factors.

Once an order is dispatched, available tracking information may be shared with you through SMS, WhatsApp, email or another available communication method.

Shipping Charges

Any applicable shipping charges will be displayed during checkout or communicated as part of the order before payment where applicable.

Cash on Delivery

Cash on Delivery may be available for eligible products and delivery locations. Availability will be shown during checkout where supported.

Delays

Delivery may occasionally be delayed because of weather, courier disruptions, public holidays, incorrect delivery information, local restrictions or other circumstances outside our reasonable control.

We will make reasonable efforts to help resolve delivery-related issues.

Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and phone number.

Please contact us as soon as possible if you notice an error in your shipping information. Once an order has been dispatched, changing the delivery address may not be possible.

Undelivered or Returned Orders

If an order cannot be delivered because of an incorrect address, unavailable recipient or repeated failed delivery attempts, the parcel may be returned.

Contact

For questions about shipping or tracking, please contact WebBuy using the contact information provided on our website.